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Upfront Assessment of LLN Needs – Holistic Process from Pre-enrolment to In-training Support


Purchase includes:

  • Video recording
  • PowerPoint presentation
  • Reference documents
SKU: WEBINAR3 Category:

Product Description

Sarah Marshall and Michelle Potts from the South Australian Department of State Development report on their Upfront Assessment of Need (UAN) process including L&N pre-assessment tools now in place in SA to ensure that students are undertaking qualifications that are appropriate for them, and are getting additional assistance where necessary.

They are joined by representatives from three SA RTOs who deliver DSD funded Learner Support Services to their own students and to students attending other SA RTOs. These providers were involved in the development and early trialing of the UAN and provide mentoring to other RTOs to understand and implement the processes.

Key topics covered:

  • A best practice approach to learner recruitment and support (Standards for RTOs clause 1.7)
  • Holistic student assessment – it’s not just LLN
  • Supporting L&N assessment implementation through, mentoring and professional development
  • Implementing a holistic LLN approach, including expert interpretation of assessments and responding to individual need through integration of foundation skills bridging units into vocational training

Professional development outcomes:

  • Understanding how best practice L&N assessment can work
  • Strategies to identify and address learner needs
  • Strategies for developing L&N support capacity within a training provider

Target audience:

  • New and experienced VET trainers
  • New and experienced LLN specialists
  • Training managers
  • Employers, employer groups and industry groups
  • Policy and program managers


Sarah Marshall, Principal Policy Officer Skills and Employment, Department of State Development, Government of South Australia

 Sarah Marshall is a Principal Policy Officer at the Department of State Development in SA. Sarah’s career has followed her passion for social justice, starting at the Women’s Information Switchboard and the Office for Women, moving into vocational education as an Access and Equity Manager in TAFE SA and eventually into working on social policy issues across VET with DSD. During this time Sarah has been fortunate to work on a number of national VET equity strategies and initiatives. Sarah now works on bringing an equity lens to the way DSD subsidises VET and the design and purchase of support services and strategies to give all students the opportunity to succeed. 

Michelle Potts, A/Manager Skills and Employment, Department of State Development, Government of South Australia

Michelle Potts is currently A/Manager Purchase Planning and Investment at the Department of State Development in SA.  Michelle has worked in the VET sector nearly 20 years and was an Educational Manager at TAFE SA for approximately 12 years in the areas of Foundation Skills, Community Services and Business.  As an educationalist, Michelle has strongly advocated in the policy area of foundation skills at both the national and state level, and led reform work in this policy area in SA in both VET and ACE.

Linda Emaus-Cox, RTO Contracts and Administration Manager, ATEC – Adelaide Training and Employment Centre

Lynda Turner, Trainer/Assessor and Learner Support Services, Training Prospects

Fletcha Pearce-Cane, Business Development, MADEC

Upholding trust, with the ethos of strengthening communities through the provision of education, training & employment.

Relationship management is Fletch’s primary focus, and her communication and negotiation skills influence and engage clients, endorsed by her ability to develop relevant training solutions.

Fletch’s extensive experience in the education and training sector ensures her consultations within the South Australian business community can support and strengthen her holistic outlook and approach to education and employment services. By ensuring businesses are sustainable (profitable, growing and developing) she can ensure current job seekers and future job seekers have access to jobs.

Having a strong competitive nature and passion for fitness and sport, Fletch’s spare time is consumed with elite athlete development, travel, and the great outdoors with her family.

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