Investigating the ‘Crisis’: Production Workers’ Literacy and Numeracy Practices is a recent NCVER report by Stephen Black, Keiko Yasukawa and Tony Brown.
Results from the Adult Literacy and Life Skills Survey conducted by the Australian Bureau of Statistics have been used to suggest there is a crisis in the literacy and numeracy skills of Australian adults. This study challenges this current view by looking at the issue from a worker’s perspective. Production workers, together with their managers and trainers, from three manufacturing companies were interviewed and observed. Little evidence of a direct link between increasing literacy and numeracy skills of workers and improved productivity was found.